Landside Officer
Summary
Landside Officer The Landside Officer is responsible for ensuring customer-oriented service and a smooth flow of arriving and departing passengers and their luggage, from entry into the terminal until exit from the parking areas, and vice versa.
Summary generated from the employer's posting.
What the role involves
- Ensuring optimal passenger flow within terminal and landside operations.
- Monitoring and addressing bottlenecks, queues, and operational disruptions, and coordinating with relevant stakeholders.
- Performing inspections within terminal and landside areas and reporting irregularities, safety concerns, or equipment malfunctions.
- Coordinating with outsourced service providers to ensure efficient service delivery.
- Monitoring terminal equipment and facilities, including check-in counters, baggage belts, signage, escalators, elevators, and parking systems.
- MAVO diploma or equivalent level of education and experience.
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